Contact us

For help with a booking, the fastest way is to contact support from the booking in the app. For everything else, email the right team below.

Help with bookings, hosting and payments

Email support@drivay.com, or open the booking in the app and contact support. Many answers are already in our Help & FAQ.

Privacy and your data

To see, correct or delete your personal data, or close your account, email privacy@drivay.com from the address on your account. We reply within 30 days.

Grievance Officer

If you have a complaint about Drivay, including about your personal data or anything on the platform, write to our Grievance Officer: Sujay Shukla, Designated Partner, DrivayHQ LLP, Flat No. 1506, Sargam Apartments, Kursi Road, Jankipuram, Lucknow, Uttar Pradesh 226021, India. Email: grievance@drivay.com.

We acknowledge every complaint within 24 hours and aim to resolve it within 15 days. If we need more time, we will tell you why and when to expect an answer.

Company details

  • Legal name: DrivayHQ LLP (Limited Liability Partnership)
  • Registered office: Flat No. 1506, Sargam Apartments, Kursi Road, Jankipuram, Lucknow, Uttar Pradesh 226021, India
  • GSTIN: 09AAZFD8891P1ZW
  • Website: https://drivay.com