Is booking private parking safe?

For parkers

• Every listing is reviewed by our team before it goes live.
• Reviews come only from parkers who completed a booking at that space.
• You pay through Drivay, never in cash or directly to a host, and you get a full refund if the host cancels.
• The price you see before paying includes the service fee and taxes.

For hosts

• Your exact address is shared only with parkers who have paid.
• Every parker has a verified email address and phone number.
• Parkers check in with a code you confirm; too many wrong codes lock the check-in.
• If someone else parks for the parker, they must give you a 4-digit guest PIN first.

Keep payments and chats on Drivay

Phone numbers, emails and UPI IDs are hidden in messages. That isn't to get in your way: payments made outside Drivay aren't covered by our refund policy or support, so keeping everything in the app protects both sides.

If something goes wrong

Report it from the booking in the app straight away. Check-in records, arrival checks and messages help us sort out what happened fairly for both sides.